Wednesday, March 31, 2010

Library Survey

To All Law Students:

Please help us. We are conducting this follow-up library survey to further measure our service quality and to assist in the strategic planning process.

Your participation in this survey will allow us to improve library services by better understanding your expectations and needs.

Please answer all the items. The survey will take approximately 10 minutes to complete. We would appreciate it if you would complete the
online survey right now, or within the next few days.

If you prefer, you can pick up a paper version of the survey at the circulation desk in the library, complete it, and return it directly to Stacey Bowers (Room 330N in the library).

Thank you for your participation.

This survey was approved by the University of Denver's Institutional Review Board for the Protection of Human Subjects in Research on 02/22/2010. You are invited to participate in a study that will provide greater detailed information regarding student’s perceptions of the Westminster Law Library and its staff and services. The study is conducted by Stacey Bowers, the Outreach & Instructional Services Coordinator. Results will be used to improve, modify and/or expand library services for the Westminster Law Library’s patrons.

Participation in this study should take about 10 minutes of your time. Participation will involve responding to 21 questions about (i) how students use the library including how frequently, during what days and times, and for what purposes; (ii) whether the library is providing quality service levels; (iii) what materials, both print and online, students most frequently use; and (iv) what additional services the library and its librarians should consider offering. Participation in this project is strictly voluntary. The risks associated with this project are minimal. If, however, you experience discomfort you may discontinue your participation at any time. We respect your right to choose not to answer any questions that may make you feel uncomfortable. Refusal to participate or withdrawal from participation will involve no penalty or loss of benefits to which you are otherwise entitled.

Your responses will be anonymous. That means that no one will be able to connect your identity with the information you give. Please do not write your name anywhere on the questionnaire. Your return of the questionnaire will signify your consent to participate in this project.

If you have any concerns or complaints about how you were treated during the survey, please contact Susan Sadler, Chair, Institutional Review Board for the Protection of Human Subjects, at 303-871-3454, or Sylk Sotto-Santiago, Office of Research and Sponsored Programs at 303-871-4052 or write to either at the University of Denver, Office of Research and Sponsored Programs, 2199 S. University Blvd., Denver, CO 80208-2121.